Frequently Asked Questions
General
No, they are not suitable for children. However, teenagers can use these products.
Yes, all our products are gender-neutral so it is for everyone.
Product
We aim to provide clean and natural beauty for all. These products are suitable for all skin types, with few products made specifically for certain skin types, eg: oily skin or dry skin, but ALL products are for ALL skin types. However, if you’re allergic to certain ingredients, please consult your doctor.
Yes. We aim to create a brand that provides natural and clean beauty without any animal testing. Hence we have created all our products cruelty-free.
Except for our Milk and Forest Honey Series, all other Better Body Bombay Products are vegan. All our products are 100% Vegetarian.
All good things come to a natural end and so do our products. They too can be used only for a certain period of time. Refer to the packaging box of the product or the backside of the product for the expiry date.
Yes, Better Body Bombay ingredients are eco-certified. Meaning, ‘Bureau of Indian Standards’ (the national standards organisation of India) confirms that our products meet the standards as they aim to have the least impact on our ecosystem.
We are here to provide our customers with the clean beauty imagined in Bombay. We give our best to give you a 100% natural product. Try us once and you can decide for yourself if you like us. We have a feeling you will!
Shipping
Better Body Bombay products are available all over India.
There are no charges for shipping across India.
Yes, Better Body Bombay products are available at Wellness Forever Stores and other nearby beauty stores.
You can expect your order within 4-5 days.
To track your order, go to the “Track Order” section on the website.
You can cancel your order through the website before it is dispatched, once the order is shipped, it cannot be cancelled.
It can be only changed if the order is not dispatched. You will have to mail about the same on our registered official mail ID to get it changed.
Returns & Exchanges
Our products will not be returned or exchanged, however, they can be replaced only if: the product is damaged and/or expired.
You will get a replacement if the product arrives damaged.
Payment
For purchasing any Better Body Bombay products, you can pay through UPI, Card, Net Banking, IMPS, and COD.
Yes, Cash on Delivery is available at all locations in India.
No, there are no extra charges for Cash on Delivery.