FAQs | bbb Better Body Bombay
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Frequently Asked Questions


Are your products suitable for children?

No, they are not suitable for children. However, teenagers can use these products.

Is the product suitable for men?

Yes, all our products are gender-neutral so it is for everyone.


Are Better Body Bombay products suitable for all skin types?

We aim to provide clean and natural beauty for all. These products are suitable for all skin types, with few products made specifically for certain skin types, eg: oily skin or dry skin, but ALL products are for ALL skin types. However, if you’re allergic to certain ingredients, please consult your doctor.

Are Better Body Bombay products cruelty-free?

Yes. We aim to create a brand that provides natural and clean beauty without any animal testing. Hence we have created all our products cruelty-free.

Are Better Body Bombay products vegan?

Except for our Milk and Forest Honey Series, all other Better Body Bombay Products are vegan. All our products are 100% Vegetarian.

Do Better Body Bombay products have expiration dates?

All good things come to a natural end and so do our products. They too can be used only for a certain period of time. Refer to the packaging box of the product or the backside of the product for the expiry date.

Are the products certified by a certifying agency?

Yes, Better Body Bombay ingredients are eco-certified. Meaning, ‘Bureau of Indian Standards’ (the national standards organisation of India) confirms that our products meet the standards as they aim to have the least impact on our ecosystem.

You are a new brand; How and Why should I trust you?

We are here to provide our customers with the clean beauty imagined in Bombay. We give our best to give you a 100% natural product. Try us once and you can decide for yourself if you like us. We have a feeling you will!


Where does Better Body Bombay deliver?

Better Body Bombay products are available all over India.

How much does Better Body Bombay charge for shipping?

There are no charges for shipping across India.

Are Better Body Bombay products available offline?

Yes, Better Body Bombay products are available at Wellness Forever Stores and other nearby beauty stores.

When can I expect the delivery of my order?

You can expect your order within 4-5 days.

How can I track my order?

To track your order, go to the “Track Order” section on the website.

Oops! Ordered by mistake? How can I cancel my order?

You can cancel your order through the website before it is dispatched, once the order is shipped, it cannot be cancelled.

Can I change my address after the order is placed?

It can be only changed if the order is not dispatched. You will have to mail about the same on our registered official mail ID to get it changed.

Returns & Exchanges

Does Better Body Bombay accept returns & exchanges?

Our products will not be returned or exchanged, however, they can be replaced only if: the product is damaged and/or expired.

What if my order arrives damaged?

You will get a replacement if the product arrives damaged.


Which payment methods are accepted?

For purchasing any Better Body Bombay products, you can pay through UPI, Card, Net Banking, IMPS, and COD.

Is COD available for all locations in India?

Yes, Cash on Delivery is available at all locations in India.

Would I be charged additionally for availing COD?

No, there are no extra charges for Cash on Delivery.